One Percent Broker, Inc. | Effective Date: April 3, 2026
One Percent Broker, Inc. (“One Percent Broker,” “we,” “us,” or “our”) operates onepercentbroker.com and provides residential real estate brokerage services in California. This Privacy Policy describes what personal information we collect, how we use it, who we share it with, and your rights as a California resident.
By using our website or submitting any form on it, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including when you complete a buyer intake form, contact us, or request our services. This may include:
- Full name, email address, phone number, and mailing address
- Home search criteria, preferred neighborhoods, and price range
- Financial information relevant to your home purchase (e.g., pre-approval status, down payment range, lender information)
- Information about your current housing situation
- Any other information you voluntarily provide through our forms or correspondence
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs, through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide real estate brokerage services and respond to your inquiries
- Create and manage your transaction file in our transaction management system
- Prepare and pre-populate California Association of Realtors (CAR) transaction documents on your behalf
- Send you notifications related to your transaction, including by email and SMS
- Communicate with you about listings, offers, and the home buying or selling process
- Analyze website usage in aggregate to improve our site and services
- Comply with our legal and regulatory obligations as a licensed California real estate broker
3. Transaction Management and Automated Notifications
When you submit a buyer intake form on our website, your information is transmitted to our transaction management platform, where a transaction file is created on your behalf. This allows us to organize your transaction and prepare required CAR real estate forms with your information pre-populated.
We also use automated workflows to send you email and SMS notifications at key stages of the transaction process. SMS notifications require a valid mobile number. You may opt out of SMS notifications at any time by replying STOP to any message we send.
Your information is processed by these platforms solely to facilitate your real estate transaction. It is not used for advertising, sold to data brokers, or shared with unaffiliated third parties for their own marketing purposes.
4. Third-Party Service Providers
We work with third-party service providers to operate our website and deliver our services. These providers may process your personal information on our behalf and fall into the following categories:
- Transaction management — Platforms used to create and manage your transaction file and populate required real estate forms
- SMS and messaging delivery — Providers used to send transaction-related text message notifications
- Web forms — Tools used to securely collect information submitted through our website
- Website analytics — Tools used to measure site traffic and usage patterns on an aggregate, anonymous basis
- Website hosting and infrastructure — Providers that host our website and supporting systems
All service providers are contractually required to handle your information only as directed by us and in a manner consistent with this policy.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our business and delivering services to you, under contractual obligations to protect your data
- With other parties to your real estate transaction (such as the seller’s agent, escrow, title, or your lender) to the extent necessary to complete your transaction
- As required by law, such as in response to a court order, subpoena, or regulatory requirement
- In connection with a business transfer, such as a merger or sale of our company, in which case your information would remain subject to this policy
6. California Privacy Rights (CCPA/CPRA)
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know — You may request information about the categories and specific pieces of personal information we have collected about you
- Right to delete — You may request that we delete personal information we have collected from you, subject to certain exceptions
- Right to correct — You may request that we correct inaccurate personal information we hold about you
- Right to opt out of sale or sharing — We do not sell or share your personal information for cross-context behavioral advertising
- Right to non-discrimination — We will not discriminate against you for exercising any of your privacy rights
To exercise any of these rights, please contact us using the information in Section 8 below. We will respond to verified requests within 45 days as required by law.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. California law requires licensed real estate brokers to retain transaction records for a minimum of three years. After the applicable retention period, your information is securely deleted or anonymized.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
One Percent Broker, Inc.
Hugh Borax, Broker/Owner
Phone: (310) 663-7372
Email: info@onepercentbroker.com
Website: onepercentbroker.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
